Privacy Policy for Neon Snake
This Privacy Policy explains how Neon Snake collects, uses, and shares information when you use the game. If you do not agree with this Privacy Policy, please do not use the app.
1. Who operates the app
Neon Snake is operated by the app owner. For privacy questions, requests, or complaints, you can contact: hedraxgame@gmail.com.
2. Information we collect
The app may process the following categories of information:
- basic device and app information, such as device model, operating system, language, app version, and technical diagnostics;
- advertising-related identifiers and signals used by advertising and mediation partners;
- IP address and general region derived from network information;
- in-app activity related to ad delivery, fraud prevention, and app performance;
- game progress and settings stored locally on your device, such as scores, unlocked content, sound settings, and vibration settings.
The app does not require account registration. We do not ask you for your name, phone number, or passport details inside the app.
3. How we use information
We use information to:
- provide and operate the game;
- save your local gameplay progress and settings;
- show and measure ads;
- limit fraud, abuse, and invalid ad traffic;
- diagnose crashes, bugs, and technical issues;
- comply with legal obligations.
4. Advertising and consent
Neon Snake uses third-party advertising and mediation services, including Appodeal and advertising partners available through Appodeal. These partners may process device information, advertising identifiers, IP address, and ad interaction data to deliver, personalize, measure, and protect advertising.
In regions where consent is required, the app may display a consent form and respect your choices according to applicable law.
5. Third-party services
The app may rely on third-party SDKs and services, including but not limited to:
- Appodeal: Appodeal Privacy Policy
- RuStore distribution and related store services, where applicable
- advertising demand partners connected through Appodeal
Third-party partners may process data under their own privacy policies.
6. Local storage and gameplay data
Neon Snake stores some game data locally on your device to keep your settings and progress between sessions. This may include best scores, unlocked items, selected options, and language settings.
If you uninstall the app or clear app storage, this local data may be deleted.
7. Location data
The app is not intended to request precise GPS location for gameplay. However, advertising and network services may infer an approximate region from your IP address or other network signals.
8. Children's privacy
If you believe a child has provided personal information in a way that should not have happened, please contact us at hedraxgame@gmail.com.
9. Data retention
Local game data remains on your device until you remove the app or clear its storage. Data processed by advertising or technical partners is retained according to their own policies and legal obligations.
10. Your rights
Depending on your region, you may have rights to access, delete, correct, restrict, or object to certain processing of your personal data. You may also have the right to withdraw consent where consent is the legal basis for processing.
To make a request, contact hedraxgame@gmail.com.
11. Security
We take reasonable steps to protect information, but no method of transmission or storage is completely secure.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date.
13. Contact
If you have any questions about this Privacy Policy, contact: hedraxgame@gmail.com